The interplay between business and personal trust on relationship performance in conditions of market turbulence Academic Article

authors

• Jones, Eli
• Sridhar, Shrihari

published proceedings

• JOURNAL OF THE ACADEMY OF MARKETING SCIENCE

altmetric score

• 1.6

author list (cited authors)

• Mangus, S. M., Jones, E., Folse, J., & Sridhar, S.

citation count

• 25

complete list of authors

• Mangus, Stephanie M||Jones, Eli||Folse, Judith Anne Garretson||Sridhar, Shrihari

publication date

• November 2020

publisher

• Springer Nature  Publisher

published in

• Journal of the Academy of Marketing Science  Journal

keywords

• Business Trust
• Buyer-seller Relationships
• Loyalty
• Market Turbulence
• Personal Trust
• Relationship Marketing
• Satisfaction

Digital Object Identifier (DOI)

• 10.1007/s11747-020-00722-6

start page

• 1138

end page

• 1155

volume

• 48

issue

• 6

URL

• http://dx.doi.org/10.1007/s11747-020-00722-6