A more profitable approach to product returns Academic Article

authors

• Abbey, James
• Ketzenberg, Michael
• Metters, Richard

published proceedings

• MIT Sloan Management Review

author list (cited authors)

• Abbey, J., Ketzenberg, M., & Metters, R.

complete list of authors

• Abbey, J||Ketzenberg, M||Metters, R

publication date

• September 2018

published in

• MIT SLOAN MANAGEMENT REVIEW  Journal

start page

• 71

end page

• 74

volume

• 60

issue

• 1