Cultural Sensitivity in Multicultural Counseling: A Perceptual Schema Model Academic Article uri icon


  • A critical review of the multicultural counseling literature revealed 4 limitations of previous conceptualizations of cultural sensitivity. These limitations are definitional variance, inadequate descriptions of indicators of cultural sensitivity, a lack of theoretical grounding, and limitations in measurement and research designs. After these limitations are explored, cultural sensitivity is defined as a distinct perceptual process. A model of cultural sensitivity is proposed that contextualizes the construct in perceptual schema theory. Five possible nomological processes are described. Implications for future research are discussed.

author list (cited authors)

  • Ridley, C. R., Mendoza, D. W., Kanitz, B. E., Angermeier, L., & Zenk, R.

citation count

  • 103

publication date

  • January 1994