EXPERIENCING MISTREATMENT AT WORK: THE ROLE OF GRIEVANCE FILING, NATURE OF MISTREATMENT, AND EMPLOYEE WITHDRAWAL. Academic Article uri icon

abstract

  • Examining a neglected issue, we investigated the relationships between employees' feeling mistreated, grievance filing, the nature of the perceived mistreatment, and employee withdrawal. Results indicated higher exit-related withdrawal for those who perceived mistreatment and higher work withdrawal behavior for those who experienced personalized mistreatment. Withdrawal measures for grievance filers were not significantly different from those for nonfilers when we accounted for the role of perceived mistreatment.

published proceedings

  • Academy of Management Journal

author list (cited authors)

  • Boswell, W. R., & Olson-Buchanan, J. B.

citation count

  • 46

complete list of authors

  • Boswell, WR||Olson-Buchanan, JB

publication date

  • February 2004