On the Efficiency of Internet Markets for Consumer Goods
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The authors examine the consumer welfare implications of changes in the structure of e-commerce markets employing comprehensive data collected from BizRate.com in November 2000 and November 2001. They find that price dispersion decreased substantially between these two periods and that measured differences in e-tailer services bear little relation to e-tailer prices.
author list (cited authors)
Ratchford, B. T., Pan, X., & Shankar, V.