On the Efficiency of Internet Markets for Consumer Goods Academic Article uri icon


  • The authors examine the consumer welfare implications of changes in the structure of e-commerce markets employing comprehensive data collected from BizRate.com in November 2000 and November 2001. They find that price dispersion decreased substantially between these two periods and that measured differences in e-tailer services bear little relation to e-tailer prices.

author list (cited authors)

  • Ratchford, B. T., Pan, X., & Shankar, V.

citation count

  • 58

publication date

  • April 2003