Emotional Intelligence in a Hierarchical Relationship: Evidence for Frontline Service Personnel Academic Article

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authors

King, Brian

published proceedings

Services Marketing Quarterly

author list (cited authors)

Prentice, C., & King, B.

citation count

10

complete list of authors

Prentice, Catherine||King, Brian EM

publication date

January 2012

publisher

Taylor & Francis Publisher

published in

Services Marketing Quarterly Journal