A Social Mindfulness Approach to Understanding Experienced Customer Mistreatment: A Within-person Field Experiment Academic Article uri icon

published proceedings

  • Academy of Management Journal

author list (cited authors)

  • Song, Y., Liu, Y., Wang, M. o., Lanaj, K., Johnson, R. E., & Shi, J.

complete list of authors

  • Song, Yifan||Liu, Yihao||Wang, Mo||Lanaj, Klodiana||Johnson, Russell E||Shi, Junqi

publication date

  • June 2018