Why Does PSM Lead to Higher Work Stress? Exploring the Role that Organizational Identity Theory has on the Relationship between Public Service Motivation and External-Related Stress among Federal Government Employees Academic Article uri icon

abstract

  • AbstractThis study explored the effects that organizational identity and perceptions of prestige have on the relationship between public service motivation (PSM) and public employees concerns regarding external-related work stressors. Using a sample of federal employees, the findings reveal that the relationship PSM has to perceptions of external-related stress were fully mediated by employees organizational identity (OI) and perceptions of organizational prestige (POP). Public employees with high levels of PSM were significantly more likely to report having a stronger bond with their organization and more favorable perceptions of outsider views of their organization. The implications of these findings are discussed.

published proceedings

  • PUBLIC ORGANIZATION REVIEW

author list (cited authors)

  • Bright, L.

citation count

  • 1

complete list of authors

  • Bright, Leonard

publication date

  • September 2022