We are Not on the Same Page: The Effects of Salesperson Trust Overestimation on Customer Satisfaction and Relationship Performance Institutional Repository Document uri icon

author list (cited authors)

  • Mangus, S., Jones, E., Folse, J., & Sridhar, S.

citation count

  • 0

complete list of authors

  • Mangus, Stephanie||Jones, Eli||Folse, Judith Anne Garretson||Sridhar, Shrihari

Book Title

  • SSRN Electronic Journal

publication date

  • January 2021