Design and Delivery of Electronic Services: Implications for Customer Value in Electronic Food Retailing Chapter

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authors

Heim, Gregory

author list (cited authors)

Heim, G. R., & Sinha, K. K.

citation count

3

complete list of authors

Heim, Gregory R||Sinha, Kingshuk K

Book Title

New Service Development: Creating Memorable Experiences

publication date

January 2000

publisher

SAGE Publications Publisher