Design and Delivery of Electronic Services: Implications for Customer Value in Electronic Food Retailing Chapter uri icon

author list (cited authors)

  • Heim, G. R., & Sinha, K. K.

citation count

  • 3

complete list of authors

  • Heim, Gregory R||Sinha, Kingshuk K

Book Title

  • New Service Development: Creating Memorable Experiences

publication date

  • January 2000