Case Study: A Collaborative of Content Designers and Developers Chapter uri icon


  • This chapter features a case study of a collaborative project among a team of writers and a team of multimedia designers and examines their intersections. The chapters central question is: What does it take to enable collective collaboration in a virtual writing environment? The chapter is based in part on a study that found that building and strengthening social presence is integral to effective collaboration. The spoken and unspoken social contracts of working toward a common goal in a respectful environment are important. It also found that the technologies must be adoptable, adaptable, and they must enable anywhere/anytime collaboration. Therefore, collaboration using technologies is a complex process involving social presence, availability, and adaption/adoption of technologies with the changing needs of the collaborative team.

author list (cited authors)

  • Beth Brunk-Chavez, .., & Sunay Palsole.

editor list (cited editors)

  • Beth L. Hewett, .., & Charlotte Robidoux.

Book Title

  • Virtual Collaborative Writing in the Workplace: Computer-Mediated Communication Technologies and Processes

publication date

  • January 2010