Social exchange in supply chain relationships: The resulting benefits of procedural and distributive justice Academic Article uri icon

abstract

  • AbstractSocial exchange theory is used to model the outcomes of procedural and distributive justice in supply chain relationships. In this study, we examine how the enacted procedural and distributive justice policies of a firm influence its partner's attitudes and behaviors within a sample of 290 supply chain relationships. Findings indicate that the perceived procedural and distributive justice of a supplier's policies enhance the longterm orientation and relational behaviors of its distributor, which, in turn, are associated with decreased conflict and increased satisfaction, that influence the distributor's performance. The authors discuss the importance of the results for academics and practitioners.

published proceedings

  • Journal of Operations Management

altmetric score

  • 3

author list (cited authors)

  • Griffith, D. A., Harvey, M. G., & Lusch, R. F.

citation count

  • 377

complete list of authors

  • Griffith, David A||Harvey, Michael G||Lusch, Robert F

publication date

  • January 2006

publisher