Patient and family engagement in the conversation: Pathways from communication to care outcomes Chapter uri icon


  • © 2018, IGI Global. This chapter uses a patient-centered communication framework to examine observational studies of patient and family engagement in communication about end-of-life care. It analyzes how the literature has connected communication with health outcomes in end-of-life care. Within this analysis, it brings together three main ideas. First, family plays an important and overlooked role in communication about end-of-life care. Second, the literature describes communication that serves multiple functions, and it describes the special challenges presented by end-of-life care communication. Finally, it links these communicative functions with health outcomes and outlines directions for future research.

altmetric score

  • 1

author list (cited authors)

  • Freytag, J., & Street, R. L.

Book Title

  • Health Care Delivery and Clinical Science: Concepts, Methodologies, Tools, and Applications

publication date

  • January 2017