A Citizen-Sensitive Approach to Retrenching Services in the Public Sector Academic Article uri icon


  • The prevailing approaches to retrenchment are across-the-board-cuts, voluntary attrition, and expenditure deferment. Frequently these are adopted because they are expedient, but they do not represent a sensitive response to citizen priorities. The paper presents a procedure for allocating resources during periods of retrenchment, so they reflect citizens' wants and needs. The procedure consists of four sequential stages: (1) identifying those services that should be considered as possible candidates for retrenchment; (2) evaluating each of these services to determine if retrenchment is appropriate; (3) retrenchment implementation; and (4) facilitating the implementation decision.

published proceedings

  • The American Review of Public Administration

author list (cited authors)

  • Crompton, J. L.

citation count

  • 3

complete list of authors

  • Crompton, John L

publication date

  • March 1988