A Citizen-Sensitive Approach to Retrenching Services in the Public Sector Academic Article

abstract

• The prevailing approaches to retrenchment are across-the-board-cuts, voluntary attrition, and expenditure deferment. Frequently these are adopted because they are expedient, but they do not represent a sensitive response to citizen priorities. The paper presents a procedure for allocating resources during periods of retrenchment, so they reflect citizens' wants and needs. The procedure consists of four sequential stages: (1) identifying those services that should be considered as possible candidates for retrenchment; (2) evaluating each of these services to determine if retrenchment is appropriate; (3) retrenchment implementation; and (4) facilitating the implementation decision.

authors

• Crompton, John

published proceedings

• The American Review of Public Administration

author list (cited authors)

• Crompton, J. L.

citation count

• 3

complete list of authors

• Crompton, John L

publication date

• March 1988

publisher

• SAGE Publications  Publisher

published in

• American Review of Public Administration  Journal

Digital Object Identifier (DOI)

• 10.1177/027507408801800106

start page

• 79

end page

• 93

volume

• 18

issue

• 1

URL

• http://dx.doi.org/10.1177/027507408801800106