Examining the Effects of Mutability and Framing on Perceptions of Human Error and Technical Error Crises: Implications for Situational Crisis Communication Theory Chapter uri icon

author list (cited authors)

  • Coombs, W. T., & Holladay, S. J.

citation count

  • 23

complete list of authors

  • Coombs, W Timothy||Holladay, Sherry J

Book Title

  • The Handbook of Crisis Communication

publication date

  • January 2010

publisher