selected publications academic article Claeys, A., & Coombs, W. T. (2020). Organizational Crisis Communication: Suboptimal Crisis Response Selection Decisions and Behavioral Economics. Communication Theory. 30(3), 290-309. Coombs, T. (2019). Transmedia storytelling: a potentially vital resource for CSR communication. Corporate Communications: an international journal. 24(2), 351-367. Coombs, W. T., & Tachkova, E. R. (2019). Scansis as a unique crisis type: theoretical and practical implications. Journal of Communication Management. 23(1), 72-88. Tkalac Verčič, A., Verčič, D., & Coombs, W. T. (2019). Convergence of crisis response strategy and source credibility: Who can you trust?. Journal of Contingencies and Crisis Management. 27(1), 28-37. Coombs, W. T., & Holladay, S. J. (2018). Innovation in public relations theory and practice. Journal of Communication Management. 22(4), 382-396. Coombs, W. T., & Laufer, D (2018). Global Crisis Management – Current Research and Future Directions. Journal of International Management. 24(3), 199-203. Coombs, W. T., & Holladay, S. J (2018). Social issue qua wicked problems. Journal of Communication Management. 22(1), 79-95. Coombs, T. (2017). Editorial. Corporate Communications: an international journal. 22(4), 418-419. Yehya, N. A., & Coombs, W. T (2017). Catalytic defiance as a crisis communication strategy: The risk of pursuing long-term objectives. Business Horizons. 60(4), 463-472. Bundy, J., Pfarrer, M. D., Short, C. E., & Coombs, W. T (2017). Crises and Crisis Management: Integration, Interpretation, and Research Development. Journal of Management. 43(6), 1661-1692. Coombs, T. (2017). Origin stories in CSR: genesis of CSR at British American Tobacco. Corporate Communications: an international journal. 22(2), 178-191. Coombs, W. T., Holladay, S. J., & Claeys, A (2016). Debunking the myth of denial’s effectiveness in crisis communication: context matters. Journal of Communication Management. 20(4), 381-395. Coombs, W. T (2016). Reflections on a meta-analysis: Crystallizing thinking about SCCT. Journal of Public Relations Research. 28(2), 120-122. Timothy Coombs, W., & Holladay, S. J (2015). Public relations’ “Relationship Identity” in research: Enlightenment or illusion. Public Relations Review. 41(5), 689-695. Heath, R. L., Coombs, W. T., Edwards, L., Palenchar, M. J., & McKie, D (2015). Shaping the field: Bob Heath and the two volumes of the Encyclopedia of Public Relations. Public Relations Review. 41(5), 703-713. Coombs, W. T (2015). What Equivocality Teaches Us about Crisis Communication. Journal of Contingencies and Crisis Management. 23(3), 125-128. L’Etang, J., Coombs, T., & Xifra, J. (2015). Public relations and memory. Public Relations Inquiry. 4(2), 127-129. Coombs, T., & Holladay, S (2015). CSR as crisis risk: expanding how we conceptualize the relationship. Corporate Communications: an international journal. 20(2), 144-162. Coombs, W. T., & Holladay, S. J (2015). How Activists Shape CSR: Insights from Internet Contagion and Contingency Theories. Developments in Corporate Governance and Responsibility. 7, 85-97. Coombs, W. T (2015). The value of communication during a crisis: Insights from strategic communication research. Business Horizons. 58(2), 141-148. Coombs, W. T., & Holladay, S. J (2015). Two-Minute Drill: Video Games and Social Media to Advance CSR. Developments in Corporate Governance and Responsibility. 7, 127-142. Timothy Coombs, W., & Jean Holladay, S (2014). How publics react to crisis communication efforts. Journal of Communication Management. 18(1), 40-57. Holladay, S. J., & Coombs, W. T (2013). Successful prevention may not be enough: A case study of how managing a threat triggers a threat. Public Relations Review. 39(5), 451-458. Holladay, S. J., & Coombs, W. T (2013). The great automobile race of 1908 as a public relations phenomenon: Lessons from the past. Public Relations Review. 39(2), 101-110. Timothy Coombs, W., & Holladay, S. J (2013). The pseudo‐panopticon: the illusion created by CSR‐related transparency and the internet. Corporate Communications: an international journal. 18(2), 212-227. Coombs, W. T., & Holladay, S. J (2012). Fringe public relations: How activism moves critical pr toward the mainstream. Public Relations Review. 38(5), 880-887. Coombs, W. T., & Holladay, S. J (2012). Privileging an activist vs. a corporate view of public relations history in the U.S. Public Relations Review. 38(3), 347-353. Coombs, W. T., & Holladay, J. S (2012). The paracrisis: The challenges created by publicly managing crisis prevention. Public Relations Review. 38(3), 408-415. Timothy Coombs, W., & Holladay, S. J (2012). Amazon.com's Orwellian nightmare: exploring apology in an online environment. Journal of Communication Management. 16(3), 280-295. Timothy Coombs, W., & Holladay, S. J (2011). Self-Regulatory Discourse: Corrective or Quiescent?. Management Communication Quarterly. 25(3), 494-510. Coombs, W. T., & Holladay, S. J (2011). An exploration of the effects of victim visuals on perceptions and reactions to crisis events. Public Relations Review. 37(2), 115-120. Timothy Coombs, W., Frandsen, F., Holladay, S. J., & Johansen, W (2010). Why a concern for apologia and crisis communication?. Corporate Communications: an international journal. 15(4), 337-349. Malone, P. C., & Coombs, W. T (2009). Introduction to Special Issue on Crisis Communication. Journal of Public Relations Research. 21(2), 121-122. Coombs, W. T., & Holladay, S. J (2009). Further explorations of post-crisis communication: Effects of media and response strategies on perceptions and intentions. Public Relations Review. 35(1), 1-6. Coombs, W. T., & Holladay, S. J (2008). Comparing apology to equivalent crisis response strategies: Clarifying apology's role and value in crisis communication. Public Relations Review. 34(3), 252-257. Timothy Coombs, W., & Holladay, S. J (2007). The negative communication dynamic. Journal of Communication Management. 11(4), 300-312. (2007). Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory. Corporate Reputation Review. 10(3), 163-176. Coombs, W. T (2007). Attribution Theory as a guide for post-crisis communication research. Public Relations Review. 33(2), 135-139. Coombs, W. T (2007). Crisis and risk communication special section introduction. Public Relations Review. 33(2), 113-113. Laufer, D., & Coombs, W. T (2006). How should a company respond to a product harm crisis? The role of corporate reputation and consumer-based cues. Business Horizons. 49(5), 379-385. Coombs, W. T (2006). The Protective Powers of Crisis Response Strategies. Journal of Promotion Management: innovations in planning and applied research. 12(3-4), 241-260. Timothy Coombs, W., & Holladay, S. J (2006). Unpacking the halo effect: reputation and crisis management. Journal of Communication Management. 10(2), 123-137. Coombs, W. T (2004). West Pharmaceutical's explosion: structuring crisis discourse knowledge. Public Relations Review. 30(4), 467-473. Coombs, W. T., & Holladay, S. J. (2004). Understanding the aggressive workplace: Development of the workplace aggression tolerance questionnaire. Communication Studies. 55(3), 481-497. Coombs, W. T (2004). Impact of Past Crises on Current Crisis Communication: Insights From Situational Crisis Communication Theory. International Journal of Business Communication. 41(3), 265-289. Coombs, W. T., & Holladay, S. J (2002). Helping Crisis Managers Protect Reputational Assets. Management Communication Quarterly. 16(2), 165-186. Coombs, W. T (2002). Deep and surface threats: conceptual and practical implications for “crisis” vs. “problem”. Public Relations Review. 28(4), 339-345. Coombs, W. T., & Holladay, S. (2001). An Extended Examination of the Crisis Situations: A Fusion of the Relational Management and Symbolic Approaches. Journal of Public Relations Research. 13(4), 321-340. Coombs, W. T (2001). Teaching the crisis management/communication course. Public Relations Review. 27(1), 89-101. Coombs, W. T. (1999). Information and Compassion in Crisis Responses: A Test of Their Effects. Journal of Public Relations Research. 11(2), 125-142. Coombs, W. T., & Rybacki, K (1999). Public relations education: Where is pedagogy?. Public Relations Review. 25(1), 55-63. Coombs, W. T (1998). The internet as potential equalizer: New leverage for confronting social irresponsibility. Public Relations Review. 24(3), 289-303. Coombs, W. T., & Cutbirth, C. W (1998). Mediated political communication, the Internet, and the new knowledge elites: prospects and portents. Telematics and Informatics. 15(3), 203-217. Coombs, W. T (1995). Choosing the Right Words. Management Communication Quarterly. 8(4), 447-476. Holladay, S. J., & Coombs, W. T (1994). Speaking of Visions and Visions Being Spoken. Management Communication Quarterly. 8(2), 165-189. Coombs, W. T., Holladay, S., Hasenauer, G., & Signitzer, B (1994). A Comparative Analysis of International Public Relations: Identification and Interpretation of Similarities and Differences Between Professionalization in Austria, Norway, and the United States. Journal of Public Relations Research. 6(1), 23-39. Coombs, W. T (1993). Philosophical underpinnings: Ramifications of a pluralist paradigm. Public Relations Review. 19(2), 111-119. Holladay, S. J., & Coombs, W. T (1993). Communicating Visions. Management Communication Quarterly. 6(4), 405-427. Signitzer, B. H., & Coombs, T. (1992). Public relations and public diplomacy: Conceptual covergences. Public Relations Review. 18(2), 137-147. Coombs, W. T (1992). The Failure of the Task Force on Food Assistance: A Case Study of the Role of Legitimacy in Issue Management. Journal of Public Relations Research. 4(2), 101-122. Stohl, C., & Coombs, W. T (1988). Cooperation or Cooptation. Management Communication Quarterly. 2(1), 63-89. book (2018). Reputational challenges in sport: Theory and application Coombs, W. T., Falkheimer, J., Heide, M., & Young, P (2015). Strategic Communication, Social Media and Democracy. Routledge. Coombs, W. T., & Holladay, S. J (2013). It's Not Just PR Public Relations in Society. JOhn Wiley & Sons. Coombs, W. T., & Holladay, S. J (2011). Managing Corporate Social Responsibility. Wiley. Coombs, W. T., & Holladay, S. J (2010). The Handbook of Crisis Communication. Wiley-Blackwell. Coombs, W. T., & Holladay, S. J (2009). PR Strategy and Application Managing Influence. Wiley-Blackwell. Heath, R., & Coombs, W (2006). Today's Public Relations: An Introduction Today's public relations: An introduction. SAGE Publications, Inc.. chapter Coombs, W. T., & Holladay, S. J. (2019). Corporate scandalization process: Unpacking the corporate scandal. The Routledge Companion to Media and Scandal. (pp. 399-409). (2018). Activist Stakeholders Challenging Organizations. The Handbook of Communication Engagement. (pp. 269-283). John Wiley & Sons, Inc.. (2018). Athlete reputational crises: One point for linking: Situational crisis communication theory and sports crises. Reputational Challenges in Sport: Theory and Application. (pp. 13-24). Routledge. (2018). Crisis communication: The best evidence from research. The Routledge Companion to Risk, Crisis and Emergency Management. (pp. 51-66). Routledge. Coombs, W. T (2017). Social Media and Crisis Communication. Social Media and Crisis Communication. (pp. 21-37). Routledge. Coombs, W. T (2016). Methodological Challenges of International Crisis Communication Research. The Handbook of International Crisis Communication Research. (pp. 456-464). John Wiley & Sons, Inc. Young, P., Coombs, W. T., & Holladay, S (2015). Exploring the language of social media in the discourse of public relations. Strategic Communication, Social Media and Democracy: The Challenge of the Digital Naturals. (pp. 25-33). DiStaso, M., & Bortree, D. (2014). Ethical Practice of Social Media in Public Relations. Ethical Practice of Social Media in Public Relations. (pp. 126-137). Routledge. Coombs, T. (2013). Situational Theory of Crisis: Situational Crisis Communication Theory and Corporate Reputation. The Handbook of Communication and Corporate Reputation. (pp. 262-278). Blackwell Publishing Ltd.. Kiousis, S., & Stromback, J (2011). Political Public Relations. Political Public Relations: Principles and Applications. (pp. 214-234). Routledge. Coombs, W. T (2010). Crisis Communication and Its Allied Fields. The Handbook of Crisis Communication. (pp. 54-64). Wiley-Blackwell. Coombs, W. T., & Holladay, S. J (2010). Examining the Effects of Mutability and Framing on Perceptions of Human Error and Technical Error Crises: Implications for Situational Crisis Communication Theory. The Handbook of Crisis Communication. (pp. 181-204). Wiley-Blackwell. Fediuk, T. A., Coombs, W. T., & Botero, I. C (2010). Exploring Crisis from a Receiver Perspective: Understanding Stakeholder Reactions during Crisis Events. The Handbook of Crisis Communication. (pp. 635-656). Wiley-Blackwell. Coombs, W. T (2010). Parameters for Crisis Communication. The Handbook of Crisis Communication. (pp. 17-53). Wiley-Blackwell. Coombs, W. T (2010). Pursuing Evidence-Based Crisis Communication. The Handbook of Crisis Communication. (pp. 719-725). Wiley-Blackwell. Heath, R. L., Toth, E. L., & Waymer, D (2009). Rhetorical and Critical Approaches to Public Relations II. Rhetorical and Critical Approaches to Public Relations II: Second Edition. (pp. 170-194). Routledge. Millar, D. P., & Heath, R. L (2003). Responding to Crisis. Responding to Crisis: A Rhetorical Approach to Crisis Communication. (pp. 95-115). Routledge. Coombs, W. T. (2001). Interpersonal Communication and Public Relations. Handbook of Public Relations. (pp. 105-114). SAGE Publications, Inc..
teaching activities COMM320 Organizational Comm Instructor COMM323 Strategic Communication Instructor COMM446 Comm Organztns & Society Instructor COMM446 Hnr-comm Organztns & Society Instructor COMM460 Cci: Sports Comm Instructor COMM491 Research Instructor COMM625 Intl Comm & Public Diplomacy Instructor COMM637 Crisis Communication Instructor COMM638 Crisis Communication Instructor COMM685 Directed Studies Instructor COMM691 Research Instructor
chaired theses and dissertations Whitten, Rachel Linwood (2018-08). A Call for Revival: From Discourse of Renewal to Crisis Revival, a Crisis Management Approach for Brand Communities.
education and training Ph.D., Purdue University - (West Lafayette, Indiana, United States) 1990 M.A. in Communication, Purdue University - (West Lafayette, Indiana, United States) 1985 B.A. in Communication, Bowling Green State University - (Bowling Green, Ohio, United States) 1982
awards and honors Dean's Distinguished Researcher Award, conferred by University of Central Florida - (Orlando, Florida, United States), 2014 Business Communication Impact Award, conferred by University of Southern California - (Los Angeles, California, United States), 2014 Pathfinder Award, conferred by Institute for Public Relations - (Gainesville, Florida, United States), 2013 Traditional Fulbright Scholarship, conferred by Council for International Exchange of Scholars - (Washington D.C., District of Columbia, United States), 2012