Survey of Interlibrary Loan and Document Delivery Student Assistants' Job Satisfaction: Communication, and Feedback
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The Texas A&M University Libraries' Interlibrary Services department (ILS) conducted a series of interviews and surveys to ascertain student employees attitudes toward their jobs, suggestions to improve working conditions, effectiveness of training, and other areas of concern. The results and suggestions for improvement are applicable to all interlibrary departments. © by The Haworth Press, Inc. All rights reserved.
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