The impact of RFID technology utilisation on supply chain productivity and organisational performance

abstract

• The implementation of Radio Frequency Identification (RFID) technology is relatively expensive and the benefits in terms of improved financial performance, while promising, have yet to be objectively demonstrated. Using data collected from 129 manufacturing managers, we develop a scale to measure RFID utilisation and investigate the impact of the technology on supply chain productivity and organisational performance. The results indicate that RFID utilisation directly impacts supply chain productivity and indirectly impacts financial performance through supply chain productivity. The hypothesised direct impact of RFID utilisation on financial performance is not supported. Copyright 2009, Inderscience Publishers.

authors

• Whitten, G.

published proceedings

• INTERNATIONAL JOURNAL OF INNOVATION AND LEARNING

author list (cited authors)

• Green, K., Whitten, D., & Inman, R. A.

citation count

• 18

complete list of authors

• Green, Kenneth W Jr||Whitten, Dwayne||Inman, R Anthony

publication date

• February 2009

publisher

• Inderscience Publishers  Publisher

published in

• International Journal of Innovation and Learning  Journal

keywords

• Innovation
• Organisational Performance
• Rfid Technology
• Supply Chain Productivity

Digital Object Identifier (DOI)

• 10.1504/IJIL.2009.022810

start page

• 147

end page

• 163

volume

• 6

issue

• 2

URL

• http://dx.doi.org/10.1504/ijil.2009.022810

user-defined tag

• 8 Decent Work and Economic Growth