Integrative Literature Review: Organizational Commitment and Workplace Outcomes: A Conceptual Model for Truckload Transportation Carriers
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abstract
A selective literature review resulted in the conceptualization of a model illustrating the expected relationships of antecedents, processes, practices, and consequences of truckload carriers in the transportation industry. Thus, collection of data and analysis is recommended if the model and applicable theory are to be developed to the fullest extent possible. Accordingly, the authors provide a working model that illustrates the basis for investigating the conceptualized relationship among work climate relationships, job satisfaction, organizational commitment, turnover intentions and/or retention, crash rates, and residual costs. Limited empirical evidence exists that correlates a combination of these factors. In addition, a diminished level of organizational commitment may affect truckload drivers attitude and/or focus while operating these very large trucks and as a result lead to an increase in crashes. Injuries, fatalities, and accident costs are reviewed as evidence of the magnitude and consequences of truckload crashes. The conceptual model advanced in this study emphasizes the essential need for a fully developed and empirically proven model and includes propositions to examine the strength and direction of relationships among important constructs, processes, practices, demographic, and environmental variables. Suggestions for further research based on the literature reviewed are discussed.
