Measuring Price Fairness: Development of a Multidimensional Scale
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© 2015 Taylor & Francis. Although differential pricing strategies in the tourism industries have raised fairness issues so far, price fairness studies from a consumer perspective are still lacking as opposed to pricing research based on the managerial approach. Thus, this study developed a scale to measure price fairness in line with the procedures recommended by the literature, and tested if the proposed items and dimensionality of the construct best fit the empirical data. Consequently, it was found that price fairness embraces two dimensions of cognitive and affective fairness. The valid and reliable measurement of price fairness may have far reaching theoretical and managerial implications.
author list (cited authors)
Chung, J. Y., & Petrick, J. F.