selected publications academic article Peyton, T., Gip, H., Pasamehmetoglu, A., & Guchait, P. (2023). How authentic leadership cultivates trust and desirable workplace behaviors in hotels: Commitment and leader-follower value congruence matters. Journal of Human Resources in Hospitality and Tourism. 22(4), 534-561. Gip, H. Q., Guchait, P., & Wang, C. (2023). Competition or collaboration for humanrobot relationship: a critical reflection on future cobotics in hospitality. International Journal of Contemporary Hospitality Management. 35(6), 2202-2215. Khoa The Do, .., Gip, H., Guchait, P., Wang, C., & Baaklini, E. S. (2023). Empathetic creativity for frontline employees in the age of service robots: conceptualization and scale development. 34(3), 433-466. Gip, H., Guchait, P., & Paamehmetolu, A. (2023). How organizational dehumanization impacts hospitality employees service recovery performance and sabotage behaviors: the role of psychological well-being and tenure. International Journal of Contemporary Hospitality Management. 35(1), 64-91. Gip, H., The Khoa, D. o., Guchait, P., Fernando Garcia, R. L., & Pasamehmetoglu, A. (2022). Employee mindfulness and creativity: when emotions and national culture matter. Service Industries Journal. 42(5-6), 383-411. Guchait, P., Peyton, T., Madera, J. M., Gip, H., & Molina-Collado, A. 21st century leadership research in hospitality management: a state-of-the-art systematic literature review. International Journal of Contemporary Hospitality Management. ahead-of-print(ahead-of-print), Wang, X., Shi, X. C., Hwang, Y., Yan, J., & Gip, H. R. A Social Informational Processing Lens on Multi-Foci Mistreatment: Roles of Customer Orientation and Power Distance. Journal of Hospitality and Tourism Research. 109634802311686-109634802311686.
teaching activities HMGT223 Managing Hosp & Tour Orgs Instructor HMGT340 Global Comm Diverse Pop Hmgt Instructor RPTS491 Research Instructor