Revisiting the Commitment-Loyalty Distinction in a Cruising Context Academic Article

abstract

• This paper attempts to revisit the commitment-loyalty relationship by conceptually and empirically examining the differences (and similarities) between the two constructs. A review of the extant literature suggests that the key issue regarding this relationship is whether we can equate commitment with the attitudinal dimension of loyalty. In a cruise travelers' study, the relationships of the two constructs were examined in terms of their loading pattern, correlation, discriminant validity, and their predictive power related to loyalty outcomes. Results revealed that attitudinal loyalty and commitment are essentially identical constructs. Some preliminary insights on how to unify the related terminology and definitions, and the implications to future research are provided. Copyright 2010 National Recreation and Park Association.

authors

• Petrick, James

published proceedings

• JOURNAL OF LEISURE RESEARCH

author list (cited authors)

• Li, X. R., & Petrick, J. F.

citation count

• 34

complete list of authors

• Li, Xiang Robert||Petrick, James F

publication date

• January 2010

publisher

• Taylor & Francis  Publisher

published in

• JOURNAL OF LEISURE RESEARCH  Journal

keywords

• Attitudinal Loyalty
• Behavioral Loyalty
• Commitment
• Loyalty
• Marketing

Digital Object Identifier (DOI)

• 10.1080/00222216.2010.11950195

start page

• 67

end page

• 90

volume

• 42

issue

• 1

URL

• http%3A%2F%2Fdx.doi.org%2F10.1080%2F00222216.2010.11950195