Business communication experiences in the US, Mexico, and China Conference Paper

abstract

• Outsourcing can provide companies with a competitive advantage in cost. Finding the right company to outsource operations can be a challenge. Part of this challenge is communicating with prospective suppliers. Requests for quotations were sent to injection molders in the U.S., Mexico, and China. U.S. suppliers were found to be more responsive to e-mail and requested more information regarding the quoted component. Chinese manufactures were more willing to provide quotes and did so in a timely manner. Mexican manufactuers were the least responsive and required the longest lead time to provide a quote. The implications of supplier communication are discussed. 2010 IEEE.

name of conference

• 2010 IEEE International Conference on Industrial Engineering and Engineering Management

authors

• Johnson, Michael
• Natarajarathinam, Malini

published proceedings

• 2010 IEEE International Conference on Industrial Engineering and Engineering Management

author list (cited authors)

• Wu, K., Natarajarathinam, M., Johnson, M. D., & Kulandaivelu, T.

citation count

• 0

complete list of authors

• Wu, Kejia||Natarajarathinam, M||Johnson, MD||Kulandaivelu, T

publication date

• December 2010

publisher

• Institute of Electrical and Electronics Engineers (IEEE)  Publisher

published in

• IEEE International Conference on Industrial Engineering and Engineering Management  Journal

keywords

• 35 Commerce, Management, Tourism And Services
• 3507 Strategy, Management And Organisational Behaviour
• 3509 Transportation, Logistics And Supply Chains

Digital Object Identifier (DOI)

• 10.1109/ieem.2010.5674609

International Standard Book Number (ISBN) 13

• 9781424485031

start page

• 696

end page

• 700

URL

• http://dx.doi.org/10.1109/ieem.2010.5674609