E-resource helpdesk into virtual reference: Identifying core competencies Academic Article uri icon

published proceedings

  • Reference Services Review

author list (cited authors)

  • Resnick, T., Ugaz, A., & Burford, N

citation count

  • 5

complete list of authors

  • Resnick, T||Ugaz, A||Burford, N

publication date

  • 2010