E-resource helpdesk into virtual reference: Identifying core competencies
- Overview
- Identity
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Overview
published proceedings
- Reference Services Review
author list (cited authors)
- Resnick, T., Ugaz, A., & Burford, N
citation count
- 5
complete list of authors
- Resnick, T||Ugaz, A||Burford, N
publication date
- 2010
published in
- Reference Services Review Journal