A case study of integrated resource management in a health care facility
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abstract
High-performance organizations have structured their resources around major processes that integrate functions rather than focus on functional excellence. These major organizational processes include identifying and creating demand, designing products and services, and delivering products and services. Integrated resource management is an integral part of an integrated enterprise management approach that views the organization from several perspectives: the individual, teams, functions and their integration, the enterprise itself, the enterprise in its environment, and the enterprise through time. This case study looks at the application of the integrated resource management principles by a health care organization. The organization's operational and strategic activities reflect the integration of functions into the major processes and perspectives of integrated enterprise management.