Empirically-derived risk indicators in large design organizations
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Critical incident methodology was used to identify risk indicators for engineering design projects. This study identified and characterized risk indicators from observable events and actions based on interview data collected from project team members from a single project in a single organization. As a result of this research, a structure for coding risk indicators was developed. Analysis of the coded data was completed for the project and was used to identify associations between risk indicators, actions, and possible areas of change that could lead to project improvements and risk reduction. Three main themes were identified from the risk indicators. One theme dealt with inconsistency of management support. The other two related to the need for coordination and documented information, especially with inexperienced staff. Copyright, American Society for Engineering Management, 2011.