Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts: A hierarchical approach
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JOURNAL OF BUSINESS RESEARCH
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Prentice, Catherine||King, Brian EM
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Adaptiveness
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Casino Hosts
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Casino Premium Player
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Emotional Intelligence
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Service Performance
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The Ffm Of Personality
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http://dx.doi.org/10.1016/j.jbusres.2012.12.009
