A Model of Retail Competition in Service and Price: Pure Play Internet vs. Bricks-and-Mortar Retailers Institutional Repository Document uri icon

author list (cited authors)

  • Pan, X., Ratchford, B. T., & Shankar, V.

citation count

  • 8

complete list of authors

  • Pan, Xing||Ratchford, Brian T||Shankar, Venkatesh

Book Title

  • SSRN Electronic Journal

publication date

  • January 2004