Managing Across or Within a Culture? Comparing Hotel Workers From China and Taiwan Using Hofstedes Scales Academic Article uri icon

abstract

  • Potential cultural differences between China and Taiwan are explored using Hofstedes Values Survey Module (VSM94). The focus is on workers in hotels that cater to Western visitors. Hofstedes VSM was administered to hotel workers in Tainan, Taiwan, and Shanghai, China. A comparison shows worker attitudes to be, in general, highly similar. Differences, however, on some scales, especially Power Distance, indicate that different managerial styles will be successful in the two countries. Qualitative data from industry stakeholders corroborate and elaborate our findings

published proceedings

  • Asean Journal on Hospitality and Tourism

author list (cited authors)

  • Metters, R., & Stanworth, J.

complete list of authors

  • Metters, Richard||Stanworth, James

publication date

  • January 2021