We are not on the same page: The effects of salesperson trust overestimation on customer satisfaction and relationship performance uri icon

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  • 1

author list (cited authors)

  • Mangus, S. M., Jones, E., Folse, J., & Sridhar, S.

citation count

  • 1

complete list of authors

  • Mangus, Stephanie M||Jones, Eli||Folse, Judith Anne Garretson||Sridhar, Shrihari