We are Not on the Same Page: The Effects of Salesperson Trust Overestimation on Customer Satisfaction and Relationship Performance Academic Article uri icon

author list (cited authors)

  • Mangus, S., Jones, E., Folse, J., & Sridhar, S.

complete list of authors

  • Mangus, Stephanie||Jones, Eli||Folse, Judith Anne Garretson||Sridhar, Shrihari

publication date

  • September 2021