A Model of Retail Competition in Service and Price: Pure Play Internet vs. Bricks-and-Mortar Retailers Academic Article uri icon

author list (cited authors)

  • Pan, X., Ratchford, B. T., & Shankar, V.

complete list of authors

  • Pan, Xing||Ratchford, Brian T||Shankar, Venkatesh

publication date

  • January 2004