Closing the Business Process Reengineering Gap: Using the REAL Framework to Identify, Define, and Understand Business Processes Chapter uri icon

author list (cited authors)

  • Jasperson, J., Denna, E. L., & Perry, L. T.

complete list of authors

  • Jasperson, Jon||Denna, Eric L||Perry, Lee Tom

Book Title

  • Process Think: Winning Perspective for Business Change in the Information Age

publication date

  • January 2000