Conducting and utilizing evaluation for multiple accountabilities: A study of nonprofit evaluation capacities Academic Article

abstract

• AbstractThis article combines the evaluation capacity building and nonprofit accountability literature to examine how nonprofits use evaluation data to address stakeholder expectations. Our study investigates how staff competency, technological resources, learning climate, and strategic planning influence a nonprofit's ability to demonstrate upward, lateral, and downward accountabilities. Results indicate different combinations of evaluation capacities matter more for particular stakeholder groups. We argue a more integrative nonprofit accountability requires that managers and staff know how to utilize evaluation results for internal and external audiences. Nuances between specific evaluative capacities and their influences on multiple accountabilities suggest several implications for practice.

authors

• Robichau, Robbie

published proceedings

• Nonprofit Management and Leadership

altmetric score

• 1.75

author list (cited authors)

• Bryan, T. K., Robichau, R. W., & L'Esperance, G. E.

citation count

• 15

publication date

• March 2021

publisher

• Wiley  Publisher

keywords

• 35 Commerce, Management, Tourism And Services
• 3507 Strategy, Management And Organisational Behaviour
• 44 Human Society
• 4407 Policy And Administration

Digital Object Identifier (DOI)

• 10.1002/nml.21437

start page

• 547

end page

• 569

volume

• 31

issue

• 3

URL

• http://dx.doi.org/10.1002/nml.21437