The Effect of the Work and Physical Environment on Hospital Nurses' Perceptions and Attitudes: Service Quality and Commitment
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published proceedings
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Quality Management Journal
author list (cited authors)
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Janakiraman, R., Parish, J. T., & Berry, L. L.
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Janakiraman, Ramkumar||Parish, Janet Turner||Berry, Leonard L
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http://dx.doi.org/10.1080/10686967.2011.11918334