Online Communication Technology and Relational Development Chapter uri icon


  • Key to success in negotiation is managing and enhancing relationships. This concept can be difficult to convey in short-term executive training courses where students have little time for relational development. Not to worry: the authors assert that by strategically using online communication before, during, and after such courses, students can effectively both train for, and depend on, good relations at a distance.

author list (cited authors)

  • Bhappu, A. D., Ebner, N., Kaufman, S., & Welsh, N. A.

editor list (cited editors)

  • Honeyman, C., Coben, J., & De Palo, G.

Book Title

  • Rethinking Negotiation Teaching: Innovations for Context and Culture

publication date

  • January 1, 2009 11:11 AM