The Importance of the Equity Concept in the Allocation of Public Services Academic Article uri icon


  • The public service delivery process is largely shaped by two related sets of decisions. Allocation decisions determine who gets what; distribution decisions dictate when, where, and how services will be delivered. These decisions are substantially influenced by the concept or standard of equity employed by decision-makers. This article explores alternative concepts of equity and their implications regarding the allocation and marketing of public services.

published proceedings

  • Journal of Macromarketing

author list (cited authors)

  • Crompton, J. L., & Lamb, C. W.

citation count

  • 13

complete list of authors

  • Crompton, John L||Lamb, Charles W

publication date

  • June 1983