ANALYSIS OF COMMUNICATION MANAGEMENT IN A DISCRETE EVENT SIMULATION PROJECT IN AN HIGH-TECH MANUFACTURING COMPANY
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2017 IEEE. There are many projects using discrete event simulation as a decision-making tool. However, it was found in the literature that these articles are related to improving the execution of projects, not studying issues related to the management of simulation projects. From this perspective, this paper used concepts proposed by the PMBOK to drive the management of communication between members of a simulation project and stakeholders. To achieve this goal, a real simulation case in a manufacturing company was studied. The steps of communication structure were followed and an Action Plan was elaborated and applied in this project. One of the outcomes of this effort is a communication model that was proposed for simulation projects. A questionnaire was applied to evaluate the proposal, results showed that simulation analysts judge communication aspects in their projects to be very important, and is related to the success.