The Essence of Service Lies in Focus
Chapter
- Overview
- Identity
- Additional Document Info
- View All
Overview
author list (cited authors)
- Oliva, R.
complete list of authors
- Oliva, R
editor list (cited editors)
- Pickford, J.
Book Title
- Mastering Management 2.0
publication date
- 2001
publisher
- Financial Times - Prentice Hall Publisher