Global Crisis Management – Current Research and Future Directions
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© 2017 Elsevier Inc. Examples of crises involving multinationals can be found in the media around the world on a regular basis. Despite the importance of this topic, the state of the literature in the area of global crisis management has yet to be explored. Incorporating a commonly used three-stage approach describing crisis management as involving three phases - the pre-crisis phase (prevention and preparation), the crisis phase (response), and the post-crisis phase (learning and revision) - we briefly review the literature in global crisis management. We then introduce three special issue articles. Finally, we suggest future areas for research on the topic of global crisis management.
author list (cited authors)
Coombs, W. T., & Laufer, D.