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© 2014 John Wiley & Sons, Ltd. All rights reserved. This chapter covers facility management in four major industries: education facilities, public sector buildings, healthcare facilities, and office buildings. Common themes and significant differences are addressed, providing an overview of the current and up-to-date state of the art of facility management research. Issues of energy use, financing, building performance, life-cycle cost analysis, productivity, and emerging technologies are addressed. Each industry and every building type are unique in terms of the challenges that each present to the facility management professional; responsibilities and charges also depend on factors other than the sector in which the facility operates, such as building size, location, services provided, internal policies, and external forces.
author list (cited authors)
Lavy, S., Dixit, M., Roper, K. O., & Borello, L. J.
International Facility Management