Facilitating Team Reflexivity About Communication Academic Article

abstract

• This article explores how team facilitation can promote team reflexivity about communication. We present a case study that was conducted within a participatory action research framework with a Top Management Team for an international manufacturing company. We identify and analyze five key interventions that promoted team reflexivity. These interventions included activities such as (a) framing the facilitation, (b) inquiring into the key issues, (c) role modeling feedback, (d) positive storytelling, and (e) reflecting on concrete communication actions. The findings suggest that reflexivity can be enhanced through positive storytelling and emotion, framing and contextual sensitivity, and addressing interactional challenges within the team. The study complements previous reflexivity research by articulating how self-awareness about a teams communication shapes the meaning making patterns and action potential of teams as well as how reflexivity is performed in action.

authors

• Barge, James

published proceedings

• SMALL GROUP RESEARCH

author list (cited authors)

• Hedman-Phillips, E., & Barge, J. K.

citation count

• 8

complete list of authors

• Hedman-Phillips, Eerika||Barge, J Kevin

publication date

• June 2017

publisher

• SAGE Publications  Publisher

published in

• Small Group Research  Journal

keywords

• Action Research
• Coordinated Management Of Meaning
• Facilitation
• Reflexivity
• Top Management Team

Digital Object Identifier (DOI)

• 10.1177/1046496416684962

start page

• 255

end page

• 287

volume

• 48

issue

• 3

URL

• http://dx.doi.org/10.1177/1046496416684962