Understanding strategic transportation buyer-seller relationships from an organizational learning perspective: A grounded theory approach

In this article, we look at transportation buyer-seller relationships from an organizational learning perspective. Using a rigorous theory-building methodology based on guidelines established by researchers such as Glaser and Strauss (1967), Eisenhardt (1989), and Yin (1994), a typology called the "Three-Face Model" is developed. In the process of developing this model, we describe those buyer-seller relationships which were established specifically for transportation purposes (IOLRs-Inter-Organizational Logistics Relationships), and profile them within the "faces" formed among the three dimensions of the Three-Face Model: (1) Designed-Evolutionary dimension (determined by the nature of IOLR formation); (2) Operational-Strategic dimension (based on the criticality of the IOLR); (3) Individual-Organizational dimension (reflecting the level of involvement). While this model has obvious implications from an academic perspective, since it provides a whole new view on IOLRs, from a practitioner's view, logistics executives can map the IOLRs their companies have currently, and see what type of inter-organizational learning system they can expect to find. Based on the characteristics that define the learning system, senior management can then implement systems and processes to support and enhance learning.

Understanding strategic transportation buyer-seller relationships from an organizational learning perspective: A grounded theory approach Academic Article