The way that can be told of is not an unvarying way: Cultural impacts on Operations Management in Asia Academic Article uri icon


  • This special issue is dedicated to Operations Management (OM) in Asia. A requirement for the special issue articles is that they have content related to the effects of national culture on OM. Here, the OM literature is combined with work from Anthropology and Women's Studies to provide a wide view of the effects of various Asian cultures on OM. The basic premise is that OM decisions may need to take culture into account: some OM practices are altered or precluded by culture, while others are more effective in some cultures than others. Numerous examples are provided involving quality management, shift scheduling, revenue management, facility location, layout, supply chain strategies, and other areas. 2009 Elsevier B.V. All rights reserved.

published proceedings

  • Journal of Operations Management

author list (cited authors)

  • Metters, R., Zhao, X., Bendoly, E., Jiang, B., & Young, S.

citation count

  • 76

complete list of authors

  • Metters, R||Zhao, X||Bendoly, E||Jiang, B||Young, S

publication date

  • May 2010