Learning and Relearning Effects with Innovative Service Designs: An Empirical Analysis of Top Golf Courses Conference Paper uri icon

published proceedings

  • PROCEEDINGS OF THE FOURTH INTERNATIONAL CONFERENCE ON OPERATIONS AND SUPPLY CHAIN MANAGEMENT (ICOSCM 2010)

author list (cited authors)

  • Heim, G. R., & Ketzenberg, M. E.

complete list of authors

  • Heim, Gregory R||Ketzenberg, Michael E

publication date

  • January 1, 2010 11:11 AM