Pathway Linking Internet Health Information Seeking to Better Health: A Moderated Mediation Study. Academic Article uri icon


  • The Internet increasingly has been recognized as an important medium with respect to population health. However, little is known about the mechanisms that underlie the potential impact of health-related Internet use on health outcomes. Based on the three-stage model of health promotion using interactive media, this study empirically tested a moderated mediation pathway model. Results showed that the effect of Internet health information seeking on three health outcomes (general, emotional, and physical) was completely mediated by respondents' access to social support resources. In addition, users' online health information seeking experience positively moderated this mediation path. The findings have significant theoretical and practical implications for the design of Internet-based health promotion resources to improve health outcomes.

published proceedings

  • Health Commun

altmetric score

  • 3.5

author list (cited authors)

  • Jiang, S., & Street, R. L.

citation count

  • 82

complete list of authors

  • Jiang, Shaohai||Street, Richard L

publication date

  • August 2017