Differences in how physicians and patients perceive physicians relational communication Academic Article

abstract

• The purpose of this study was to examine relationships between physicians self-perceptions of their typical communicative style during medical interactions and the patients perception of the physicians communicative styles. Three dimensions of communicative style were studied: interpersonal involvement, communicative dominance, and expressiveness. The research participants were 25 physicians and 354 patients of a large, multifaceted medical clinic. There were three major findings of this study: (1) physicians self-perceptions and patients perceptions of physicians communicative style differed significantly, (2) these perceptual differences were systematically related to the patients ages and education levels, and (3) physicians self-perceptions of communication were unrelated to the patients satisfaction with medical care. Implications and limitations of this study were discussed. 1988 Taylor & Francis Group, LLC.

authors

• Street, Richard

published proceedings

• Southern Speech Communication Journal

author list (cited authors)

• Street, R. L., & Wiemann, J. M.

citation count

• 10

complete list of authors

• Street, Richard L||Wiemann, John M

publication date

• June 1988

publisher

• Taylor & Francis  Publisher

published in

• Southern Speech Communication Journal  Journal

keywords

• 7 Management Of Diseases And Conditions
• 7.3 Management And Decision Making
• Basic Behavioral And Social Science
• Behavioral And Social Science
• Clinical Research

Digital Object Identifier (DOI)

• 10.1080/10417948809372740

start page

• 420

end page

• 440

volume

• 53

issue

• 4

URL

• http://dx.doi.org/10.1080/10417948809372740