Patient and family engagement in THE conversation: Pathways from communication to care outcomes Chapter uri icon


  • © 2017 by IGI Global. All rights reserved. This chapter uses a patient-centered communication framework to examine observational studies of patient and family engagement in communication about end-of-life care. It analyzes how the literature has connected communication with health outcomes in end-of-life care. Within this analysis, it brings together three main ideas. First, family plays an important and overlooked role in communication about end-of-life care. Second, the literature describes communication that serves multiple functions, and it describes the special challenges presented by end-of-life care communication. Finally, it links these communicative functions with health outcomes and outlines directions for future research.

altmetric score

  • 0.5

author list (cited authors)

  • Freytag, J., & Street, R. L.

Book Title

  • Transformative Healthcare Practice through Patient Engagement

publication date

  • June 2016