Technical Training Evaluation Revisited: An Exploratory, Mixed-Methods Study Academic Article uri icon

abstract

  • 2015 International Society for Performance Improvement. The purpose of this research was to explore some of the most prevalent methods for conducting Levels 4 and 5 of technical training evaluation among large organizations with a preponderance of technical talent. The researchers collected data through a survey and conducted interviews with select study participants. The sample size for the study (n = 26) comprised predominantly large, global organizations in technical industries. While a larger percentage of organizations have been found than in previous research to conduct Level 4 evaluations, few conduct Level 5 evaluations for their technical training, and most of the participant organizations struggle with advanced analytical techniques for technical training evaluation. The article summarizes some of the most prevalent training evaluation models reported in the literature since 2000, and provides useful examples from study participants of how they evaluated their technical training at Levels 3 and 4, along with their advice to fellow technical training and performance improvement professionals. Although the study was exploratory in nature and utilized a small sample size, the study is only the second study since 2000 to specifically explore the evaluation practices of large organizations with a focus on technical training as opposed to general training.

published proceedings

  • PERFORMANCE IMPROVEMENT QUARTERLY

altmetric score

  • 2.1

author list (cited authors)

  • Williams, R. C., & Nafukho, F. M.

citation count

  • 6

complete list of authors

  • Williams, Rachele C||Nafukho, Fredrick Muyia

publication date

  • January 2015