Transitioning to a business rule management service model: Case studies from the property and casualty insurance industry Academic Article

abstract

• As the volume, sources and types of business rules continue to grow, so do the needs of organizations to accurately, consistently and effectively manage rules. Increasingly, firms seek business rules management systems (BRMS) for assistance. Although studies have examined BRMS technical considerations, few have examined management considerations of deploying and managing BRMS projects. This study addresses this gap through examination and comparative analysis of BRMS deployments. Qualitative case study methods are employed and findings suggest a common deployment methodology and emergence of tightly structured services model. Participant's adoption drivers, consequences of deployment, IT alignment and transitions to IT service-orientations are provided. 2009 Elsevier B.V. All rights reserved.

authors

• Sen, Ravi

published proceedings

• INFORMATION & MANAGEMENT
• Information & Management

author list (cited authors)

• Nelson, M. L., Peterson, J., Rariden, R. L., & Sen, R.

citation count

• 15

complete list of authors

• Nelson, Matthew L||Peterson, John||Rariden, Robert L||Sen, Ravi

publication date

• January 2010

publisher

• Elsevier  Publisher

published in

• Information and Management  Journal

keywords

• Business Rule Services Model
• Business Rules Management Systems
• It Service Centers

Digital Object Identifier (DOI)

• 10.1016/j.im.2009.09.007

start page

• 30

end page

• 41

volume

• 47

issue

• 1

URL

• http%3A%2F%2Fdx.doi.org%2F10.1016%2Fj.im.2009.09.007