Integrated healthcare facilities maintenance management model: case studies Academic Article uri icon

abstract

  • PurposeIncreasing demand for healthcare services worldwide creates continuous requirements to reduce expenditures on noncore activities, such as maintenance and operations. At the same time, owners, users, and clients of healthcare expect a high level of builtfacilities performance and minimized risks. The objective of this research is to develop an integrated facilities management (FM) model for healthcare facilities.Design/methodology/approachThe paper presents a case study analysis of an Israeli acute care hospital, in which the integrated healthcare facilities management model (IHFMM) was implemented, and the findings were examined and evaluated three years later. The case studies investigated the effectiveness of the developed model in terms of maintenance and performance management. The robustness of the model was also examined by applying sensitivity analyses to its parameters.FindingsBoth of the case studies show significant results in predicting FMrelated aspects, such as the level of performance and the required maintenance budgets. The findings reveal a high correlation between the two phases of the case studies in terms of financial outcomes and performance predictions.Originality/valueThe core of the model is based on the strength of identified effects of certain parameters, such as maintenance expenditure and actual service life, on the performance and maintenance of healthcare facilities. The proposed IHFMM addresses two core topics of FM: maintenance and performance, for strategic FM decision making.

published proceedings

  • FACILITIES

author list (cited authors)

  • Lavy, S., & Shohet, I. M.

citation count

  • 30

complete list of authors

  • Lavy, Sarel||Shohet, Igal M

editor list (cited editors)

  • May, D.

publication date

  • January 2009